Question 1

How quickly can you start?

Accepted Answer

For urgent jobs we can be on site within 48 hours. For planned work we'll agree a start date that works around your schedule — usually within the week.

Question 2

Do I need to be home during the work?

Accepted Answer

Not at all. Many of our clients — especially landlords — hand over keys and we handle everything. You'll get daily photo updates throughout so you always know what's happening.

Question 3

Do you work weekends and bank holidays?

Accepted Answer

Yes — we're flexible around what works for you. Weekends included. Particularly useful for landlords working to a tight void period.

Question 4

What services do you offer?

Accepted Answer

Painting and decorating, kitchen installation, bathroom renovation, flooring, plastering, mould remediation, plumbing, electrical, and full property renovations. Whether it's a single room or an entire property, we handle it all.

Question 5

Do you leave the site clean?

Accepted Answer

We leave every site cleaner than we found it. Furniture is protected before we start and all waste, packaging, and off-cuts are removed on completion.

Question 6

How quickly will I get a quote back?

Accepted Answer

Same day for most jobs. We typically respond within 2 hours. For larger or more complex projects we need a site visit first, but we'll tell you that upfront.

Question 7

Can you work around tenancy dates?

Accepted Answer

Yes — we understand void periods cost money. If you give us your dates we'll work to complete the project on time, so the site is clean before the new tenants arrive.

Question 8

Do you work on HMOs and managed properties?

Accepted Answer

Yes — we work regularly with landlords managing multiple properties and letting agents with portfolios.

Question 9

Are you fully insured?

Accepted Answer

Yes — fully insured for all work we carry out.

Question 10

What if I'm not happy with the finished work?

Accepted Answer

We come back and fix it. No debate, no charge. The job isn't finished until you're satisfied with it. We've never left a job unfinished and we don't intend to start.

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